Shop FAQs2020-09-07T10:29:37+02:00

FAQs

Where is my order?2020-07-27T11:03:35+02:00

Your order will arrive within 4 working days after it’s been placed. A tracking number is provided in your shipping confirmation email to check the status od your order.

Can I modify my order after it has been placed?2020-07-27T10:31:53+02:00

Unfortunately, we can’t make changes to your order after it’s been finalised. Once an order is placed, the delivery option, delivery address, payment method, and product can’t be changed.

What if an item is out of stock?2020-07-27T10:32:43+02:00

If an item you want is out of stock, you can register to be notified when it is available again.

How can I tell if my order is confirmed?2020-07-27T10:33:36+02:00

Once your order has been completed, you will see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an order confirmation email. You can also sign in to your account and check your recent orders under ‘My Account’ and ‘My Orders’.

Where does C.L.A.S.S. deliver to?2020-07-27T10:34:16+02:00

We deliver worldwide

What delivery options are available?2020-07-27T10:38:33+02:00

We deliver through DHL Express

Which available payment methods are offered?2021-02-26T15:22:54+02:00

C.L.A.S.S. offer the following payment methods: Paypal, Credit Card and direct Bank Trasfer. You can select the payment options directly at the chackout.

Can I get a VAT invoice?2020-07-27T10:42:18+02:00

You can get a VAT invoice by checking the invoice request at the checkout

Do you have other questions?2021-02-26T15:25:16+02:00

Please write an email to ecommerce@classecohub.org and we will be happy to clarify any doubt.

Do you need more information?

Contact us